Privacy Policy for Pulse Combat Academy

Effective Date: 21/10/2024

Introduction

Pulse Combat Academy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

Information We Collect

2.1 Personal Information:

- Name, email address, phone number, postal address

- Date of birth, gender, height, weight

- Payment information (credit card details, billing address)

- Emergency contact information

2.2 Training and Performance Data:

- Workout logs, performance metrics, progress photos

- Nutritional information, meal plans

- Health and fitness goals

2.3 Technical Data:

- IP address, browser type, device information

- Website usage data (pages visited, time spent on site)

- Location data (if permitted by your device settings)

2.4 Communication Data:

- Emails, chat logs, phone call records

- Feedback, survey responses, testimonials

How We Collect Your Information

- Direct interactions (when you sign up, contact us, or use our services

- Automated technologies (cookies, server logs, pixel tags)

- Third parties (payment processors, social media platforms)

How We Use Your Information

4.1 To Provide and Improve Our Services:

- Personalize your training and nutrition plans

- Process payments and manage your account

- Communicate with you about our services

- Analyze and enhance our website and service performance

4.2 Marketing and Promotions:

- Send you newsletters, offers, and updates (with your consent)

- Conduct market research and analytics

4.3 Legal and Safety Reasons:

- Comply with legal obligations

- Enforce our terms of service

- Protect the rights, property, or safety of Pulse Combat Academy, our users, or others

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

- Service providers (e.g., hosting providers, payment processors)

- Professional advisers (e.g., lawyers, accountants, insurers)

- Regulatory authorities, law enforcement, or other third parties when required by law

Data Security

We implement appropriate technical and organizational measures to protect your data, including:

- Encryption of sensitive data

- Regular security assessments

- Employee training on data protection

- Limited access to personal information on a need-to-know basis

Your Rights

Depending on your location, you may have the right to:

- Access your personal information

- Correct inaccurate data

- Request deletion of your data

- Object to or restrict processing of your data

- Data portability

- Withdraw consent at any time

To exercise these rights, please contact us using the information provided in Section 11.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

- Remember your preferences

- Understand how you use our website

- Personalize your experience

- Analyze and improve our services

You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this policy periodically. The date at the top of this policy indicates when it was last revised. We will notify you of any significant changes by posting a notice on our website or sending you an email.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: [email protected]

Consent

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

WANT TO GIVE A Class A TRY?

Come to a free trial class!

Get started with a free class - no strings attached.

Book your spot today and come train with Brisbane's best muay thai gym!

How To Join Pulse Combat Academy

01

Schedule a Free Trial Class

Experience our gym first-hand with a complimentary trial class. You'll get a taste of our training methods, meet our instructors, and see if we're the right fit for you. Book your free trial by calling [Phone Number] or by claiming your free pass below!

02

Choose Your Membership Plan

After your trial, we'll discuss your goals and help you select the best membership plan. We offer various options including beginner packages, monthly memberships, family plans, and pay-per-class choices to fit your schedule and budget.

03

Start Training

Complete the onboarding and then you'll receive your official gym membership card and welcome package. Now you're ready to begin your martial arts journey with us!

Contact Us

Phone Number: 0457 605 931

Socials

Location

Address:

27a Staple St
Seventeen Mile Rocks
QLD 4073

Open Hours:

Mon-Sun 24hrs

Gym is open for use 24/7 – 365 days a year.

Staffed Hours:

Monday: 9-12 & 4-7pm

Tuesday: 9-12 & 4-7pm

Wednesday: 9-12 & 4-7pm

Thursday: 9-12 & 4-7pm

Friday: 9-12pm

Saturday: 9-12pm

Sunday: n/a

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